Terms & Conditions

1. Who We Are

M by MAURO (“M by MAURO,” “we,” “us,” or “our”) is a haircare brand offering cosmetic products for hair and scalp care.

You can find our current contact details on the Contact page.

2. Eligibility & Your Responsibilities

To use this Site and place orders, you must:

• Be at least 18 years old (or the age of majority in your jurisdiction), and
• Use the Site only for personal, non-commercial purposes.

You agree that:

• Any information you provide is accurate and complete.
• You will not use the Site for unlawful or abusive purposes or interfere with its proper functioning.

3. Orders & Payment

All orders placed through the Site are offers to purchase products under these Terms.

We reserve the right to accept or reject orders and to limit quantities. Payment is processed securely through Square. Your order is confirmed once payment is processed and a confirmation email is sent.

4. Pricing, Taxes & Promotions

All prices are in U.S. dollars unless stated otherwise. We may change prices at any time without notice (but not after confirmation). Applicable taxes are calculated at checkout. Promotions may be modified or cancelled at any time.

5. Shipping & Delivery

Shipping methods, costs, and estimated times are on our Shipping & Returns page. Risk of loss passes to you once orders are handed to the carrier.

6. Returns & Refunds

Our returns process is described on the Shipping & Returns page. Refunds are processed to the original form of payment via Square and may take a few business days.

7. Product Information & Proper Use

Our products are cosmetic and not intended to diagnose or treat conditions. Review ingredients for allergies and discontinue use if irritation occurs. Color and appearance may vary slightly.

8. Intellectual Property

All content on the Site belongs to M by MAURO or its licensors. You may view for personal use only and may not copy, reproduce, or modify content without permission.

9. Third-Party Services & Links

The Site may link to third-party sites or services. We are not responsible for their content or policies. Use them at your own risk.

10. Disclaimer & Limitation of Liability

The Site is provided “as is.” We make no warranties and are not liable for indirect or consequential damages. Consumer rights under law remain unaffected.

11. Changes to the Site or These Terms

We may update or modify these Terms at any time. The updated date above indicates the current version. Continued use means you accept the changes.

12. Contact

If you have questions about these Terms, your order, or the Site, please contact us via the Contact page.